How to Report Sales to SoundScan & Billboard

Digital Releases powered by Single are automatically reported and included in our per-track pricing. We do not have the ability to report digital sales from other providers.

Physical Release reporting is an optional subscription and requires tagging physical records in your inventory.

Digital & Physical sales are reported automatically at 11am EST for the prior day and subject to certain criteria by Billboard & Nielsen.

Example sales week. © Nielsen

The release date is the 10th in the example above.

Physical Releases shipped between Tuesday (the 7th) and the following Monday (the 13th) will be counted in the new chart week. This represents the Friday-Thursday sales week (10th - 16th), but makes an allowance for shipping time/receipt by customers.

Digital sales report daily starting on Street Date.

Physical and Digital pre-order sales are queued to report on Street Date.

Brief overview of inclusion rules:

Albums priced below $3.49 during their first four weeks of release are excluded

Albums & EPs with 8 or less tracks are not eligible if the total price is less than the sum of the tracks, multiplied by $0.39

Digital Tracks priced below $0.39 during their first three months of release are not eligible

Physical Releases are reported upon fulfillment - not date of purchase. Simply mark the order as “fulfilled” in Shopify and our system will automatically report the sale the following day.

Bundles containing multiple releases cannot be reported as multiple sales. When creating your bundle, select which type (digital or physical) that you’d like to be reported.

Multiple Copies - If a fan purchases up to four copies of a record in the same order, each copy is reported as an official sale. An order of five to nine copies results in 4 charting album sales. Purchases of ten or more albums in a single order constitutes a bulk sale, and none count towards the Billboard charts.

New Rules Beginning Jan 3rd, 2020

Items within a music + merch bundle must be available concurrently and individually for purchase from the same webstore. Every bundle offer must carry the following language, prominently displayed, in the same font size as the rest of the description of the bundle, in all-caps, prior to purchase prompt, without requiring any customer interaction to view: ITEMS ALSO AVAILABLE SEPARATELY FOR PURCHASE.

The cost of the merchandise item/album bundle cannot be less than the price of the individual merchandise item(s) plus $3.49 (the minimum allowable price for an album). Maximum pricing for merchandise item/album bundles is $124.99.

Merchandise items (which include a charting album) must be branded with at least one of the following options:

a) Artist first name, last name, full name, or established nickname.
b) Image/photo of artist that clearly identifies act; or established artist logo.
c) Album title in full.
d) Album cover art in full, with cover art text optional.
e) Song title (not lyrics) of a track from the album merch item is attached to.

All titles (UPC/EAN) must be registered with Nielsen Music at least 2 weeks prior to any sales reported.

Bundles that include a single track may NOT be reported.

Please see the full and updated rules here

Still have questions? We understand! Click the chat box in the bottom right corner and we'll be happy to address them.
Was this article helpful?
Thank you!