How to Report Sales to SoundScan & Billboard

Digital Releases powered by Single are automatically reported and included in our per-track pricing. We do not have the ability to report digital sales from other providers.

Physical Release reporting is an optional subscription and requires tagging physical records in your inventory.

Digital & Physical sales are reported automatically at 11am EST for the prior day and subject to certain criteria by Billboard & Nielsen.

Example sales week. © Nielsen

The release date is the 10th in the example above.

Physical Releases shipped between Tuesday (the 7th) and the following Monday (the 13th) will be counted in the new chart week. This represents the Friday-Thursday sales week (10th - 16th), but makes an allowance for shipping time/receipt by customers.

Digital sales report daily starting on Street Date through the following Thursday. Digital cutoff is Thursday @ 12AM EST.

Physical and Digital pre-order sales are queued to report on Street Date.

Brief overview of inclusion rules:

Albums priced below $3.49 during their first four weeks of release are excluded

Albums & EPs with 8 or less tracks are not eligible if the total price is less than the sum of the tracks, multiplied by $0.39

Digital Tracks priced below $0.39 during their first three months of release are not eligible

Physical Releases are reported upon fulfillment - not date of purchase. Simply mark the order as “fulfilled” in Shopify and our system will automatically report the sale the following day.

Bundles containing multiple releases cannot be reported as multiple sales. When creating your bundle, select which type (digital or physical) that you’d like to be reported.

Multiple Copies - If a fan purchases up to four copies of a record in the same order, each copy is reported as an official sale. An order of five to nine copies results in 4 charting album sales. Purchases of ten or more albums in a single order constitutes a bulk sale, and none count towards the Billboard charts.

New Rules Beginning Oct 9th, 2020

Starting Oct. 9, 2020, no further sales of albums can be reported if bundled with merchandise – even if album and merchandise are available a la carte.

Albums scheduled for release on or before Oct. 8, 2020 can report sales generated from bundles, but only for sales through Oct. 8, 2020.

Albums scheduled for release on or after Oct. 9, 2020 cannot report any sales generated from a bundle.

Merchandise is essentially anything that is not the album itself, including (but not limited to) clothing, paper goods, accessories, virtual items, concert pre-sale codes, contest entries with No Purchase Necessary entrance options, fan club access, and so forth.

Going forward, an album can be promoted as an add-on sale to a merchandise item purchase – not baked-in to merchandise. Customer would make clear choice to purchase an album on its own, as a separate item, and album purchase must not yield any benefits or discounts to customer.

Physical format albums sold within a finished goods boxed set/package, that may contain clearly artist/album-branded merchandise items), can continue to count as a sale as normal, following advance approval.

Please see the full and updated rules here

Still have questions? We understand! Please reach out to us. and we'll be happy to address them.
Was this article helpful?
Thank you!